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Our Abuse Policy

 
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Certech does not in any way offer the use of it's systems to send unsolicited messages.

With each SPAM report received, Certech will investigate the case thoroughly. Should Certech find that the case is valid and the complainant has indeed been sent unsolicited mail, we will endeavour to do the following:
  1. Send an official written warning to the offending party.
     
  2. Charge a R400 admin fee to the offending party (For the Investigation, Reporting and resolution of the matter).
     
  3. Remove the complainant from the offending database with immediate effect.

Any client who receives three or more written warnings within a period of six months will result in termination of services.

Please report all SPAM to abuse@certech.co.za