Certech does not in
any way offer the use of it's systems to
send unsolicited messages.
With each SPAM report received, Certech will
investigate the case thoroughly. Should
Certech find that the case is valid and the
complainant has indeed been sent unsolicited
mail, we will endeavour to do the following:
Send an
official written warning to the
offending party
Charge a R500
admin fee to the offending party
(For the Investigation,
Reporting and resolution of the
matter)
Remove the
complainant from the offending
database with immediate effect
Any client who
receives three or more written
warnings within a period of six
months will result in termination of
services
Compliance
agency:
Internet Service Providers'
Association (ISPA)
Address: PO Box 3423, Parklands,
2121
Telephone: +27 11 314 7751
Email:
complaints@ispa.org.za
